Counselling

Counselling is a wonderful tool to help young people move from the pain of the past towards a resilient future. Through this process, young people are provided with the message that we care through consistency, empathetic listening and providing opportunities to learn new and healthful skills that help them to manage well even when experiencing the inevitability of life’s challenges.

In Person Counselling Monday to Friday 10-5 PM 

Drop by our Richmond Hill Youth Hub and meet with a trained counsellor, Monday to Friday from 10AM to 5PM.

Richmond Hill Youth Hub MAP, building C, around the side, entrance beside the basketball courts. To book an appointment for in-person counselling please contact Marcie our dedicated Youth Mental Health Manager marcie.pekar@360.kids.ca.

You have the option to visit during the week if you require support from any of our HUB staff. Please be aware that you might need to wait briefly for an available counselor

360°kids “Let’s Chat!” Virtual Walk-in Clinic

The Let’s Chat Walk-In Clinic is a Brief Virtual Counselling Service available to all young people, ages 13-26 years old who reside in York Region, who need help navigating a variety of social, emotional and mental health challenges.

Brief counselling consists of 1 to 5 sessions, however, if the youth and their counsellor have mutually determined that additional sessions may be helpful for reaching their goals, this time can be extended to support Longer Term counselling needs.

• The Virtual Walk-in clinic hours are Monday 10am–6pm & Thursday 10am–6pm.
• Counselling services are provided via Facetime, Zoom and phone calls.
• This service aims to reduce barriers in accessing timely, youth-focused counselling services in response to the demands facing our community.
• This service is available free of charge.

View our online calendar to book your virtual appointment with a counsellor. Alternatively, give us a call at 437-423-5947 for further information.

Book An Online Session Now

Other Resources:

Below is  a list of counselling resources in the community that all youth are able to access for any acute counselling supports. These services are also free of charge and do not require a health card.

1. Call/Text/Visit 988 to be connected to a counsellor and to find a safe space to talk to someone 24/7
2. What’s Up Walk‑In® counselling sessions are available by phone & video: Monday – Friday: 9AM – 7PM
3. Kids Help Phone text “CONNECT” to 686868. Or call tel:1-800-668-6868 to speak with a counsellor over the phone